Lane-Scott Electric follows special cold weather disconnect procedures for residential customers during the time period November 15 through March 15. The guidelines below have been established to protect not only you, the electric member, but your cooperative as well.
No residential electric service disconnections will be made when the Dodge City National Weather Service forecasts that the temperature will drop below 35 degrees or will be in the mid-30’s or colder within the following 48-hour time period.
You must inform Lane-Scott of your inability to pay the bill in full and set up a payment arrangement.
It is a misconception by some that when the Cold Weather Rule is in effect, electric bills can be ignored and the cooperative will not disconnect service. This is not true. The cooperative can and will disconnect for non-payment if certain criteria are not met. Lane-Scott reserves the right to disconnect between 8 a.m. and 5 p.m. M-F when the weather is at or above 35 degrees and forecasted to stay that way for 24 hours.
If a member receives assistance from a third party, such as LIEAP assistance, the customer is encouraged to renegotiate their payment arrangement.